Terms of Service

Last Updated: Thursday, August 28, 2025

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

Acceinfo Inc. (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (collectively, the “Agreement”).

By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including your agreement to resolve any disputes with us through binding, individual-only arbitration as detailed in the Dispute Resolution section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

User Opt-In

The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting in to the Program, such as through online or application-based enrollment forms.

By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us.

Message and data rates may apply. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to imply that all of Our messages are sent using such a system.

User Opt-Out

If you no longer wish to participate in the Program, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us. You may receive an additional confirmation message.

These are the only reasonable means of opting out. Any other method, including verbally asking an employee or sending unrelated keywords, is not valid.

Duty to Notify and Indemnify

If you change or deactivate your mobile number, you agree to complete the opt-out process before ending its use. Failure to do so means you agree to be responsible for any resulting claims, costs, or legal fees.

You agree to indemnify, defend, and hold Us harmless from any claims related to your failure to provide such notice, including claims under the Telephone Consumer Protection Act (TCPA) or similar laws.

Program Description

Users who opt in to the Program can expect to receive messages related to:

• Call center services
• Lead generation services
• Appointment setting services
• Updates, promotions, and special offers related to Acceinfo’s services.

Cost and Frequency

Message and data rates may apply. The Program involves recurring mobile messages, and additional messages may be sent based on your interactions with Us.

Support Instructions

For support regarding the Program, text HELP to the number you received messages from or email us at:
support@acceinfo.com

Please note: This email address is not an acceptable method to opt out. Follow the opt-out instructions above.

MMS Disclosure

If your device does not support MMS, the Program will send SMS messages instead.

Disclaimer of Warranty

The Program is offered on an "as-is" basis and may not be available in all areas at all times. We are not responsible for any delays or failures in message delivery. Delivery is dependent on your carrier and network conditions.

Participant Requirements

You must:

• Own a wireless device capable of two-way messaging.
• Be a subscriber to a participating wireless carrier with text messaging service.
• Be at least 13 years old (and have parental/guardian permission if under 18).

Prohibited Content

You agree not to send prohibited content, including but not limited to:

• Fraudulent, defamatory, threatening, or harassing content.
• Objectionable material including profanity, hate speech, or discriminatory content.
• Malware or harmful code.
• Unlawful products, services, or promotions.
• Protected health information under HIPAA/HITECH.
• Content prohibited by applicable law.

Dispute Resolution

Any dispute arising under this Agreement shall be resolved through binding arbitration in Davao City, Philippines before one arbitrator, in accordance with the rules of the American Arbitration Association (AAA) or applicable arbitration body.

Arbitration will be conducted on an individual basis only — no class or representative actions are permitted.

Miscellaneous

• We reserve the right to update or change this Agreement at any time.
• Continued participation in the Program constitutes acceptance of any changes.
• If any part of this Agreement is found unenforceable, the remaining provisions shall remain in effect.

Contact Information
Acceinfo Inc.
Suite 502, 55 Commerce Valley Dr. W., Thornhill, ON L3T 7V9, Canada
info@acceinfo.com

Privacy Policy

Last Updated: Thursday, August 28, 2025

At Acceinfo, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information you provide through our call center services and related programs.

1. Information We Collect and How We Use It

We will only use the information you provide through the Program to:

• Transmit your mobile messages and calls.
• Respond to your inquiries or requests.
• Facilitate the delivery of mobile messages through our platform providers, phone companies, and other vendors who assist us.

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the Program to any third party.

2. Sharing of Information

We may share your information with trusted service providers who assist us in delivering the Program. These providers are required to keep your information confidential and use it solely for providing services to us.

We reserve the right to disclose your information when necessary to:

• Comply with any applicable law, regulation, or legal process.
• Respond to governmental requests.
• Protect our legal rights, property, and safety.
• Prevent or investigate potential fraud, security issues, or abuse.

3. Your Responsibilities

When completing forms online or otherwise providing us with information in connection with the Program, you agree to provide accurate, complete, and truthful information. You may not use a false or misleading name or a name you are not authorized to use.

If, in our sole discretion, we believe that any provided information is untrue, inaccurate, or incomplete, or that you have opted into the Program for an ulterior purpose, we may:

• Refuse your access to the Program.
• Pursue any appropriate legal remedies.

4. California Privacy Rights

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

To make such a request, please contact us at:

Acceinfo
Suite 502, 55 Commerce Valley Dr. W., Thornhill, ON L3T 7V9, Canada
info@acceinfo.com

5. Scope of Policy

This Privacy Policy applies strictly to the Program and does not affect any other privacy policy(ies) that may govern your relationship with us in other contexts.