AcceCentric Small Business Bundle
AcceInfo continues its drive to offer innovative and suitable propositions to you by introducing new the AcceCentric Small Business Bundle which includes Salesforce CRM with Customer 360, Full Self-Serve IVR with the latest PBX features, Email and SMS marketing campaigns with automated workflows, and Quick books accountant system integrated with all systems.
Features of this Package:
Salesforce CRM Features
- Multiple Sales Console Apps
- Enterprise territory management
- Advanced forecasting
- Team selling
- Workflow automation
- Full profiles and page layouts
- Salesforce Identity
- Salesforce Private AppExchange
- Custom app development
- Integration via web service API
- Multiple sandboxes
- Report history tracking**
- Approval automation**
- SalesforceIQ CRM Inbox***
- Sales Data***
- Salesforce Engage***
- SteelBrick***
PureCloud Features
- Workforce management
- Web Chat Email
- Ipad Application
- Priority, FIFO Routing
- Skills-based Routing
- Bull's-eye Routing
- Response Management
- Media Type Prioritization
- Web Agent Desktop
- Wrap-up Codes
- Web Chat, Email
- Response Management
- Call-back
- Speech-Enabled IVR
- Secure IVR
- Preview, Progressive
- Campaign Management
- Compliance
- Default Inbound/Outbound Scripting
- Custom Inbound/Outbound Scripting
- Script Designer
- Agentless, Power, Predictive
- Inbound/Outbound Blending
- Voice Recording
- Quality Evaluations
- Omnichannel Recording
- Workforce Management
- Listen, Assist, Agent Activation
- Real-time Performance Views
- Historical Metrics & Reports
- 3rd Party REST API's
- Unifed Communications Platforms
- Packaged CRM Integrations
- PureCloud Public REST API
Mail Chimp Features
- Customize and share built-in signup forms
- Create forms and collect subscribers on Social Media
- Collect signups on your tablet at a cash register or when you travel for events.
- Create responsive email newsletters
- Create Facebook Ad Campaigns that match your brand’s look and feel
- Create integrated campaigns
- Detailed reports
- Keep track of your performance from your mobile device.
- Simple interface
Quick Books Features
- Track miles
- Track income
- Organize expenses
- Maximize tax deductions
- Organize expenses
- Send invoices
- Send estimates
- Track sales tax
- Send invoices
- Manage bills
- Send estimates
- Multiple users
- Track sales tax
AcceInfo continues its drive to offer innovative and suitable propositions to you by introducing new the AcceCentric Small Business Bundle which includes Zoho CRM with Customer 360, Full Self-Serve IVR with the latest PBX features, Email and SMS marketing campaigns with automated workflows, Quick books
accountant system, Website and Social Media Integration and More!.
Features of this Package:
Zoho CRM Features
- Sales Force Automation
- Marketing Automation
- Customer Support & Service
- Inventory Management
- CRM Analytics
- Workflow Management
- Role-based Security
- Developer API for Third-party Integration
- CRM with Email
- Integration with Microsoft Office & Outlook
- Document Library
- Reports & Dashboards
- Mass Email
- Social CRM
- Workflow Approval Processes
- Custom Modules
- Multiple Currencies
- Gamification
PureCloud Features
- Workforce management
- Web Chat Email
- Ipad Application
- Priority, FIFO Routing
- Skills-based Routing
- Bull's-eye Routing
- Response Management
- Media Type Prioritization
- Web Agent Desktop
- Wrap-up Codes
- Web Chat, Email
- Response Management
- Call-back
- Speech-Enabled IVR
- Secure IVR
- Preview, Progressive
- Campaign Management
- Compliance
- Default Inbound/Outbound Scripting
- Custom Inbound/Outbound Scripting
- Script Designer
- Agentless, Power, Predictive
- Inbound/Outbound Blending
- Voice Recording
- Quality Evaluations
- Omnichannel Recording
- Workforce Management
- Listen, Assist, Agent Activation
- Real-time Performance Views
- Historical Metrics & Reports
- 3rd Party REST API's
- Unifed Communications Platforms
- Packaged CRM Integrations
- PureCloud Public REST API
Mail Chimp Features
- Customize and share built-in signup forms
- Create forms and collect subscribers on Social Media
- Collect signups on your tablet at a cash register or when you travel for events.
- Create responsive email newsletters
- Create Facebook Ad Campaigns that match your brand’s look and feel
- Create integrated campaigns
- Detailed reports
- Keep track of your performance from your mobile device.
- Simple interface
Quick Books Features
- Track miles
- Track income
- Organize expenses
- Maximize tax deductions
- Organize expenses
- Send invoices
- Send estimates
- Track sales tax
- Send invoices
- Manage bills
- Send estimates
- Multiple users
- Track sales tax