AcceInfo’s ‘Next Best Action’

October 5, 2018 Leave a comment
What is ‘Next Best Action’ (NBA): it is a customer-centric marketing technique that considers the alternative actions during a customer interaction and recommends the best one. Banks and Financial services always want to know what the next best action is. Acceinfo’s ‘Next Best Action’ is focused on: Continue Reading →

Genesys PureCloud – Braintree Secure Payment Integration

September 30, 2018 Leave a comment
AcceInfo would like to introduce a recent project which is in its final stages –  making it available on Genesys’ AppFoundry! We have integrated Genesys PureCloud and Braintree - IVR and Payment Gateway, to provide a Secure Call Flow when agents are taking customers’ payments via calling. Visit www.AcceInfo.com to Schedule A Demo and find out how we can help your business grow… Continue Reading →