Digital transformation is the adoption of digital technology into all areas of a business, basically changing how you operate and deliver services to customers. Digital transformation means the operational and cultural change of an organization, business or ecosystem through a good selection of digital technologies, processes and competencies across all levels and functions in ...

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Presenting…. The AcceCentric Payment Solution!

Acceinfo combined Genesys’ PureCloud and any payment gateway with your crm to eliminate the hassle of unsecured credit card payment transactions for your call centre. The AcceCentric Payment solution is a seamless and secure credit card payment transaction between the call centre agent and the caller.

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Retail Banking CRM Solution

Acceinfo’s ‘Retail Banking CRM’ solution based on Salesforce or Dynamics365 brings years of in-depth expertise in creating solutions for the financial services industry. It allows us to leverage the core capabilities of CRM and tailor it to meet the unique and specific needs of Reta...

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Genesys PureCloud – Braintree Secure Payment Integration

AcceInfo would like to introduce a recent project which is in its final stages –  making it available on Genesys’ AppFoundry! We have integrated Genesys PureCloud and Braintree - IVR and Payment Gateway, to provide a Secure Call Flow when agents are taking customers’ payments via calling. Visit to Schedule A Demo and find out how we can help your business grow… Continue Reading →

The Costs of Not Using a CRM

Most businesses look at overall operating costs when budgeting their fiscal years and growth strategies. There are costs involved with every new initiative, but one of the most costly mistakes any business can make is not integrating a Customer Relationship Management (CRM) tool immediately. Not having a CRM right now means that you will permanently lose the ability to properly track customer information that is vital for the growth of your...

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Partner – SalesForce

AcceInfo has over 20 years of experience in the banking industry which makes us an ideal partner for a company like ‘Salesforce’- Canada's #1 CRM Software System.

Manage Projects Better!

        As your company continues to grow (and growing is always the goal) you'll find the need to start some projects to fuel that growth. But project management is consistently cited as one of the greatest challenges companies face, as many things c...

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