* Wishing Everyone a Healthy & Happy Holiday Season *

We would like to take this opportunity to wish you and your family the very best this holiday season. Whatever you celebrate and however you celebrate it, we hope it is with much happiness and good health.

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Quality Is Never An Accident

Quality is never an accident. It is always the result of intelligent effort. 

  A software quality analyst, or software quality assurance (QA) analyst, is responsible for applying the principles and pr...

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What are Key Performance Indicators?

          Measuring performance is incredibly important for every business, as it give you the temperature of how the team and individuals are functioning. The goal is to always run a company in a efficient and effective way, while having a focus ...

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Customer Lifetime Value!

        There is an old sales method which focuses on getting a new sale no matter what, including unethical means. While this is a temporary way to increase revenue, it ignores some incredibly costly and damaging long term effects on a business. ...

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Lights Out on Poor Service

  A solar eclipse is an incredibly rare and beautiful celestial event, caused by the moon obstructing earth's viewing of the sun, which happens only a couple of times a generation in any given part of the world. The event is rare, it's breathtaking and it gets people...

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Simplify Banking for Everyone!

      Banking can be a complicated subject for some people. With a myriad of products, services and of course an infinite amount of numbers always flying around, it can be confusing for both customers and those in charge of taking care of customers! The fact is that banki...

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Everyone is in Customer Service!

            The last blog talked about the importance of having everyone in an organization involved with sales, but that is not the only thing that a company needs to look at to ensure growth. Everyone also needs to be involved wi...

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