* Wishing Everyone a Healthy & Happy Holiday Season *

We would like to take this opportunity to wish you and your family the very best this holiday season. Whatever you celebrate and however you celebrate it, we hope it is with much happiness and good health.

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Quality Is Never An Accident

Quality is never an accident. It is always the result of intelligent effort. 

  A software quality analyst, or software quality assurance (QA) analyst, is responsible for applying the principles and pr...

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Help Your Customers Get Help!

            Every modern contact centre looks to offer help to their clients, but many miss one of the main points: they need to be easy to contact. Marshall Mcluhan famously said, "The medium is the message" and every contact centre...

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