Branch Transformation

Branch Transformation For many banks and financial institutions, determining the best strategy for delivering seamless customer service within the branch can be a challenge today due to the number of different applications being used. AcceInfo suggests CRM based single application within the branches to enable banks to streamline their business processes, by connecting front-office to back-office systems. Providing a ...

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AcceInfo’s ‘Next Best Action’

What is ‘Next Best Action’ (NBA): it is a customer-centric marketing technique that considers the alternative actions during a customer interaction and recommends the best one. Banks and Financial services always want to know what the next best action is. Acceinfo’s ‘Next Best Action’ is focused on: Continue Reading →

Genesys PureCloud – Braintree Secure Payment Integration

AcceInfo would like to introduce a recent project which is in its final stages –  making it available on Genesys’ AppFoundry! We have integrated Genesys PureCloud and Braintree - IVR and Payment Gateway, to provide a Secure Call Flow when agents are taking customers’ payments via calling. Visit www.AcceInfo.com to Schedule A Demo and find out how we can help your business grow… Continue Reading →