KPIs – How to improve

            The last blog discussed Key Performance Indicators and motivating staff. A motivated staff is a key component of increasing KPIs, but there are other ways to improve the overall performance of your company. Here are some thi...

Continue Reading →

What are Key Performance Indicators?

          Measuring performance is incredibly important for every business, as it give you the temperature of how the team and individuals are functioning. The goal is to always run a company in a efficient and effective way, while having a focus ...

Continue Reading →

Reduce Your Churn!

            If your business is in tune with the Customer Lifetime Value, odds are that you are fully aware that to maximize on that metric, you need to keep your customers happy. A happy customer is one who will stay with your brand, a...

Continue Reading →

Customer Lifetime Value!

        There is an old sales method which focuses on getting a new sale no matter what, including unethical means. While this is a temporary way to increase revenue, it ignores some incredibly costly and damaging long term effects on a business. ...

Continue Reading →

Simplify Banking for Everyone!

      Banking can be a complicated subject for some people. With a myriad of products, services and of course an infinite amount of numbers always flying around, it can be confusing for both customers and those in charge of taking care of customers! The fact is that banki...

Continue Reading →

Everyone is in Customer Service!

            The last blog talked about the importance of having everyone in an organization involved with sales, but that is not the only thing that a company needs to look at to ensure growth. Everyone also needs to be involved wi...

Continue Reading →