Everybody knows that when you have a major issue with your car, you take it to a mechanic. Mechanics are experts who can locate the problem quickly and fix it for you. While taking in a malfunctioning car is an obv...
Acceinfo can help you manage your customer complaints or issues. Many companies treat customer complaints as a necessary evil and an expense, but the truth is, resolving customer issues is a necessity, not an evil, and is a gr...
Many organizations struggle with the balance between acquiring new business (sales) and keeping new business (customer service). The truth is that even though sales is the lifeblood of any business, keeping c...
Salesforce is the #1 CRM platform in the world. It allows companies to grow their business through tracking all relevant customer data and tracking the full lifecycle from lead through retention. One of the best parts of Sale...
AcceInfo has the perfect solution to help manage all of your needs if you are looking for a comprehensive banking CRM Vertical. If you are looking to help track your up sell, cross sell or check credit ratings, AcceInfo has you covered. Our...
Having a Customer Relationship Management tool (CRM) is a must for any business. Having a CRM gives you the ability to provide full service for a customer's life cycle, from prospect through sales, customer service and retention....
When using a Salesforce CRM, Customer service agents can quickly create incoming cases, track them with ease and escalate them when necessary. Calls can be automatically routed to the appropriate agent and updates are made in real-time, giving agents the ability to respond and exchange infor...
In today's ultra-competitive world, it’s the companies that manage customer relationships the best that are more likely to be successful than those that don't. That's why an implementation of modern CRM system Microsoft Dynamics has skyrocketed in recent years. AcceI...