Give your Organization the Gift of CRM with Acceinfo for the New Year!
Quality is never an accident. It is always the result of intelligent effort.
A software quality analyst, or software quality assurance (QA) analyst, is responsible for applying the principles and pr...
Every modern contact centre looks to offer help to their clients, but many miss one of the main points: they need to be easy to contact. Marshall Mcluhan famously said, "The medium is the message" and every contact centre...