If your business is in tune with the Customer Lifetime Value, odds are that you are fully aware that to maximize on that metric, you need to keep your customers happy. A happy customer is one who will stay with your brand, a...
If your business is in tune with the Customer Lifetime Value, odds are that you are fully aware that to maximize on that metric, you need to keep your customers happy. A happy customer is one who will stay with your brand, a...
There is an old sales method which focuses on getting a new sale no matter what, including unethical means. While this is a temporary way to increase revenue, it ignores some incredibly costly and damaging long term effects on a business. ...
A solar eclipse is an incredibly rare and beautiful celestial event, caused by the moon obstructing earth's viewing of the sun, which happens only a couple of times a generation in any given part of the world. The event is rare, it's breathtaking and it gets people...
The previous blogs dealt with everyone in a company being in 
The last blog talked about the importance of having everyone in an organization involved with sales, but that is not the only thing that a company needs to look at to ensure growth. Everyone also needs to be involved wi...
Everyone in the business world is in sales. That's a pretty broad statement, but one that should lead every organization's goals. The big question most people have is how are departments not traditionally related...
In order to grow your business, you need to find customers. This is true regardless of the type of business that you run. The fact is that acquiring customers can be time consuming and expensive. But there is a guaranteed way to find w...
According to BrandSpark's 2015 Canadian Shopper Study:
- 60% of Canadians own a smartphone device and more than half “often use” their devices while shopping in-store
- 48% com...
Acceinfo can help you manage your customer complaints or issues. Many companies treat customer complaints as a necessary evil and an expense, but the truth is, resolving customer issues is a necessity, not an evil, and is a gr...
Customer loyalty does not happen overnight; it's a lengthy process that requires focus and investment from your company. It can take years to establish a brand that customers can trust, and this can be done one customer at a time. The general ru...