Measuring performance is incredibly important for every business, as it give you the temperature of how the team and individuals are functioning. The goal is to always run a company in a efficient and effective way, while having a focus ...
If your business is in tune with the Customer Lifetime Value, odds are that you are fully aware that to maximize on that metric, you need to keep your customers happy. A happy customer is one who will stay with your brand, a...
There is an old sales method which focuses on getting a new sale no matter what, including unethical means. While this is a temporary way to increase revenue, it ignores some incredibly costly and damaging long term effects on a business. ...
Banking can be a complicated subject for some people. With a myriad of products, services and of course an infinite amount of numbers always flying around, it can be confusing for both customers and those in charge of taking care of customers! The fact is that banki...
The previous blogs dealt with everyone in a company being in sales and everyone being in custome...
The last blog talked about the importance of having everyone in an organization involved with sales, but that is not the only thing that a company needs to look at to ensure growth. Everyone also needs to be involved wi...
Everyone in the business world is in sales. That's a pretty broad statement, but one that should lead every organization's goals. The big question most people have is how are departments not traditionally related...
In order to grow your business, you need to find customers. This is true regardless of the type of business that you run. The fact is that acquiring customers can be time consuming and expensive. But there is a guaranteed way to find w...
Everybody knows that when you have a major issue with your car, you take it to a mechanic. Mechanics are experts who can locate the problem quickly and fix it for you. While taking in a malfunctioning car is an obv...
Many organizations struggle with the balance between acquiring new business (sales) and keeping new business (customer service). The truth is that even though sales is the lifeblood of any business, keeping c...